Internet

BROADBAND
Broadband Size: L
Broadband Size: XL
Broadband Size: XXL
Connection Speed (Up To)
10Mb
20Mb
50Mb
Upload Speed 512Kb 768Kb 1Mb
On-Line Storage Space
5GB
10GB
Unlimited
Tech. Support No 150 (free from VM phone) / 0845 454 1111 (any phone)

Virgin Media now use a system of Traffic Management on their L and XL broadband services. Basically, this means that if you either upload or download more than a certain amount between certain times, then your connection speed will be reduced. Full details on Virgin Media's site here.

All Virgin Media Broadand customers are offered a security package called "PCguard Total". More information here.

All services include up to 15 email addresses and Usenet (aka Newsgroups) access.
Complete package comparison here.

 

PC Help
For non-broadband Technical Support

To get help with PC-related problems that fall beyond the scope
of Virgin Media's standard Technical Support Line.
It's called, not too surprisingly, PC Help.

The telephone number is
0906 991 0001
Calls are charged at £1 per minute + 10 connection fee.
Calls from mobiles and some networks may be higher